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Thank you for emailing us. I pulled up your order information (Order Number 1258847) and I see that we shipped out your item to you on the 3rd of January. You selected the FIMS shipping option which can take up to 4 weeks (or 20 business days) to arrive to you. At this time this would mean the package should arrive to you between the 3rd and the 6th of February. I have included some additional information about the FIMS shipping process that is from the FedEx website and copied this below for you:

"FedEx International Mail Service provides an additional level of visibility to your economical international shipping, however this is not a tracking process. As FedEx hands your package off to a local postal authority, there can be a lag time of 2—5 days where your package is not visible. Not every country scans their packages or performs a full set of scans. FedEx is not responsible for packages once they have been handed off to the local postal authority."

FIMS tracking is provided by the local postal authority and is not something that is provided to us. I can assure you the package is on it's way to you but just needs some additional time. If you still have not received the package by the 6th of February please first follow up with the local postal authority to see if they can help you locate this item. If they cannot please let us know.

If you have any questions about the FIMS shipping I would encourage you to reach out to FedEx and the local postal service and let them know you have a FIMs package and want to know more about it. Please be sure to mention that it is FIMs.