<span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">아마존에서 물건구입.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">계정주소지에서 호수를 누락함.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">물건이 하도 안와서 배송추적해보니 한국까지 왔다가 다시 되돌아간걸로 확인됨.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">카드 결재는 이미 된지 오래임.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">메일로 물건을 못받았으니 카드결제 취소를 해달라고 아주 짧은 영어실력으로 이메일을 아마존으로 보냄.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">그러자 아마존에서 메일이 날라옴 ...</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">너무 장문이라 뭔 내용인지 독해할려면 시간이 걸리고, 제대로 해석할 자신이 없어서</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">영어 고수님들께 해석 부탁드립니다.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">--------------------------------------------------------------------------------------------</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">Hello,<span class="Apple-converted-space"> </span></span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">I'm sorry to hear you haven't received your order yet; you should've received it by now.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">When something like this happens, I'd normally send out a replacement order. In this case, I've checked your account and found that you have placed this order with one of our registered Amazon Merchant seller, World Share.4u.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">When you buy an item at Amazon Marketplace or from one of our Amazon Merchants, the seller will process and ship your order, not Amazon.com.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">When you placed this order, we estimated the delivery for this order in between November 13, 2014 - November 24, 2014. Unfortunately, we don't have any information regarding its whereabouts, since the order was shipped by the individual seller.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">This is the reason we are not able to send a replacement on the seller’s behalf. We do, however, offer a full refund through our A-to-z Guarantee in the event that you are not able to locate your package.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">Before I take any action on the order, I want to give seller a chance to resolve this. We hold them to the same high customer service standards we set for ourselves.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">Since seller fulfilled your order, they should be able to give you more information about the shipment, or initiate a refund if that's necessary. I've sent your inquiry to them on your behalf. You'll receive a copy of this e-mail shortly.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">If you aren't able to work this out with the seller within 3 business days of contacting them, you can file an A-to-z Guarantee claim online to request reimbursement for this order. You need to wait 3 calendar days past the maximum estimated delivery date, before filing a Guarantee claim. Our guarantee is located online at:</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><a style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(68,68,68);text-transform:none;text-indent:0px;letter-spacing:normal;text-decoration:none;word-spacing:0px;white-space:normal;" href="http://www.amazon.com/a-to-z-guarantee/?tag=slrclubcom-20" target="_blank">http://www.amazon.com/a-to-z-guarantee/</a><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;"><span class="Apple-converted-space"> </span></span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">Guarantee claims generally take from 1-2 weeks to process; an e-mail notification is sent when a guarantee is complete.</span><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><br style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;white-space:normal;"><span style="font:12px/18px '돋움', Dotum, AppleGothic, sans-serif;color:rgb(0,0,0);text-transform:none;text-indent:0px;letter-spacing:normal;word-spacing:0px;float:none;display:inline;white-space:normal;">Again, we are very sorry for this inconvenience. We appreciate your business and hope that we will see you again soon at Amazon.com.</span>
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