<table class="a-normal" style="border-collapse:collapse;width:818px;color:#000000;font-family:Arial, sans-serif;font-size:13px;line-height:19px;margin-bottom:0px;"><tbody><tr><td style="vertical-align:top;padding:0px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 29, 2014, 6:15 pm, Edison NJ US</span></td> <td style="vertical-align:top;padding:0px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Returned to seller</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 29, 2014, 1:51 pm, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 26, 2014, 11:43 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 25, 2014, 7:16 pm, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 21, 2014, 11:12 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 20, 2014, 11:25 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 19, 2014, 11:31 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 18, 2014, 11:01 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 18, 2014, 12:02 am, Edison NJ US</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Additional information is required to process through customs. Please contact carrier to ensure timely delivery</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 14, 2014, 10:57 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 13, 2014, 10:50 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Additional information is required to process through customs. Please contact carrier to ensure timely delivery</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 13, 2014, 10:50 am, ---</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 3px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 12, 2014, 11:59 pm, San Bernardino CALIFORNIA US</span></td> <td style="vertical-align:top;padding:3px 0px 3px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package arrived at a carrier facility</span></td></tr><tr><td style="vertical-align:top;padding:3px 3px 0px 0px;font-size:small;"><span class="a-size-base" style="font-size:13px;">November 12, 2014, 2:33 pm, ---</span></td> <td style="vertical-align:top;padding:3px 0px 0px 3px;font-size:small;"><span class="a-size-base" style="font-size:13px;">Package has left seller facility and is in transit to carrier<br><br><br><br>무슨 문제죠 .</span></td></tr></tbody></table><br><div><br></div> <div><br></div> <div><br></div> <div><br></div> <div>슬프네요 ㅠㅠ</div> <div><br></div> <div><br></div> <div> <table cellpadding="0" style="margin:0px;padding:0px;color:#333333;font-family:Arial, sans-serif;font-size:13px;line-height:18px;width:640px;border-collapse:collapse;"><tbody><tr><td style="margin:0px;padding:0px;vertical-align:top;"> <table cellpadding="0" style="margin:0px;padding:0px;width:640px;border-collapse:collapse;"><tbody><tr><td rowspan="2" style="margin:0px;padding:18px 0px 0px;font-size:13px;width:115px;vertical-align:top;"><a target="_blank" href="http://www.amazon.com/gp/r.html?C=3UKZMOQD4WT2I&R=2RQY1MTTZQJ0E&T=C&U=https%3A%2F%2Fwww.amazon.com%3Fref_%3Dpe_610130_45201210&A=A4PZUPCAN5MKXQH6GV0W0DKXCMEA&H=E0AJTGE8DABM4AVDGRTXWZ0AQXCA" title="Visit Amazon.com" target="_blank" style="text-decoration:none;background-color:transparent;color:#006699;line-height:18px;font-family:arial, sans-serif;"><img alt="Amazon" src="http://g-ecx.images-amazon.com/images/G/01/x-locale/cs/te/logo.png" style="border:0px;text-decoration:inherit;"></a></td> <td style="margin:0px;padding:5px 0px;font-size:13px;text-align:right;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#cccccc;white-space:nowrap;vertical-align:top;"><a target="_blank" href="http://www.amazon.com/gp/r.html?C=3UKZMOQD4WT2I&R=2RQY1MTTZQJ0E&T=C&U=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fcss%2Fhomepage.html%3Fref_%3Dpe_610130_45201210&A=KQVLAVZJKAISJ8AOLQRQ65URE0QA&H=XBRFMRMUYROMVNUUNXYYAOULU2KA" target="_blank" style="text-decoration:none;background-color:transparent;border-right-width:1px;border-right-style:solid;border-right-color:#cccccc;margin-right:10px;padding-right:10px;color:#006699;line-height:18px;font-family:arial, sans-serif;">Your Account</a><a class="last" href="http://www.amazon.com/gp/r.html?C=3UKZMOQD4WT2I&R=2RQY1MTTZQJ0E&T=C&U=https%3A%2F%2Fwww.amazon.com%3Fref_%3Dpe_610130_45201210&A=A4PZUPCAN5MKXQH6GV0W0DKXCMEA&H=E0AJTGE8DABM4AVDGRTXWZ0AQXCA" target="_blank" style="text-decoration:none;background-color:transparent;border-width:0px 1px 0px 0px;margin:0px 10px 0px 0px;padding:0px 10px 0px 0px;border-right-style:solid;border-right-color:#cccccc;color:#006699;line-height:18px;font-family:arial, sans-serif;">Amazon.com</a></td></tr><tr><td style="margin:0px;padding:7px 0px 5px;font-size:13px;text-align:right;vertical-align:top;"> <h2 style="margin:0px;padding:0px;font-size:20px;line-height:24px;font-weight:normal;">Message From Customer Service</h2></td></tr></tbody></table></td></tr><tr><td style="margin:0px;padding:0px;vertical-align:top;"> <table cellpadding="0" style="margin:0px;padding:0px;width:640px;border-collapse:collapse;"><tbody><tr><td style="margin:0px;padding:0px;font-size:13px;vertical-align:top;"> <h3 style="margin:15px 0px 0px;padding:0px 0px 10px;font-size:13px;font-weight:normal;">Hello,</h3> <p style="margin:4px 0px 18px;padding:0px;line-height:18px;">Here's a copy of the chat transcript you requested:</p> <p style="margin:4px 0px 18px;padding:0px;line-height:18px;">Initial Question: I ordered 2 items and I notice that items were shipped back to <br>seller. So what should I do for this situation? <br><br>Should i cancel my order to get my monen back ? <br></p></td></tr><tr><td style="margin:0px;padding:0px;font-size:13px;vertical-align:top;"> <table cellpadding="0" style="margin:0px;padding:0px;border-collapse:collapse;"><tbody><tr><td style="margin:0px;padding:0px;font-size:13px;vertical-align:top;">08:03 PM PST Ford(Amazon): Hello, my name is Ford. I'll certainly try to help regarding your concern.<br>08:03 PM PST Junhyun Song: ok<br>08:06 PM PST Ford(Amazon): Let me look it up for you Junhyun.<br>08:06 PM PST Junhyun Song: so what should i do ? <br>08:09 PM PST Ford(Amazon): No worries Junhyun, I've requested a refund for you. <br>08:10 PM PST Junhyun Song: ok , so when can i get my money back ? is it take long ? <br>I think I will be order same products again<br>08:11 PM PST Ford(Amazon): you can re order the items if you want. <br>08:12 PM PST Junhyun Song: that would be good .. but i want that item before Dec, 14<br>i only can go home in that day<br>T_T<br>08:14 PM PST Ford(Amazon): place your orders first and i'll try if i can update the shipping speed on your items.<br>08:15 PM PST Junhyun Song: thanks, So anything i have to do now ? <br>08:17 PM PST Ford(Amazon): place your orders first.<br>08:18 PM PST Junhyun Song: I dont have enough money to place my order now. should i place my order anyway ? <br>08:20 PM PST Ford(Amazon): Or you can wait for the refund first so that you will have enough funds when you place your orders<br>08:21 PM PST Ford(Amazon): I’ve sent you an email summarizing what we’ve discussed today and it will be on your inbox any moment now.<br>08:25 PM PST Ford(Amazon): I don't mean to rush you, but we've been idle for 3 minutes. I want to make sure our chat's still connected. If you aren't able to respond in 2 minutes, this chat will close.<br>08:25 PM PST Junhyun Song: ok<br>08:27 PM PST Ford(Amazon): Have you received my email?<br>08:27 PM PST Junhyun Song: so i just reorder items when i get refund<br>yes<br>08:27 PM PST Ford(Amazon): Yup<br>08:27 PM PST Junhyun Song: i receive you email<br>ok<br>thanks for your help<br>08:28 PM PST Ford(Amazon): You're very much welcome. <br>Is there anything else I can help you with today?<br>08:28 PM PST Junhyun Song: Important Message<br>Thank you for signing up for Amazon Prime. Your membership should be active in a few minutes. If you continue to receive this message, please contact Customer Service.<br>im receiving this <br>08:29 PM PST Junhyun Song: message for over days <br>08:30 PM PST Ford(Amazon): let me just check that one for you Junhyun.<br>08:31 PM PST Junhyun Song: ㅐㅏ<br>ok<br>08:32 PM PST Ford(Amazon): Upon checking the subscription is the Amazon prime membership.<br>Amazon Prime is a membership program that offers unlimited FREE Two-Day Shipping on millions of eligible items. <br>08:33 PM PST Ford(Amazon): Other than that, Prime have other benefits.<br>More information about Amazon Prime is also available on our Help pages:<br><br><a target="_blank" href="http://www.amazon.com/help/prime">http://www.amazon.com/help/prime</a><br>08:34 PM PST Ford(Amazon): Right now, you are enrolled to our Amazon Prime trial and its for free for 30 days.<br>08:35 PM PST Junhyun Song: ok <br>08:35 PM PST Ford(Amazon): Is there anything else?<br>08:36 PM PST Junhyun Song: nope <br>08:36 PM PST Ford(Amazon): Alright. Thanks for contacting Amazon.com. I hope I was able to assist you. Have a nice day!<br>08:37 PM PST Junhyun Song: Have a nice day too! Thanks your help.<br>08:37 PM PST Ford(Amazon): Your very much welcome.<br>We look forward to seeing you again soon. To close this window, please click the "end chat" button with an X in the upper right corner of the window.<br></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table cellpadding="0" style="margin:0px;padding:0px;color:#333333;font-family:Arial, sans-serif;font-size:13px;line-height:18px;width:640px;border-collapse:collapse;"><tbody><tr><td style="margin:0px;padding:0px;vertical-align:top;"> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;">Thank you.<br><span style="font-size:16px;line-height:24px;font-weight:bold;">Amazon.com</span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;"><br></span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;">이거는 위 문제 + @ 로 상담받은 전문</span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;"><br></span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;">상담 시스템은 우리나라보다 훨씬 잘 되어있네요</span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;"><br></span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;">우리나라는 말 한마디 주고받으려면 하루종일 걸리던데 전화 해봐야 제대로 해주는것도 없고 .. </span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;"><br></span></p> <p style="margin:0px;padding:20px 0px;border-bottom-width:1px;border-bottom-style:solid;border-bottom-color:#eaeaea;"><span style="font-size:16px;line-height:24px;font-weight:bold;">근데 재주문 해봐야 또 주문 씹힐것같아서 불안하네요 </span></p></td></tr></tbody></table></div>