어크4와 dlc 몇개, 영웅전설을 한번에 샀습니다. <div>다음날 생각해보니 dlc 낱개보다 시즌패스가 더 싸게 먹히겠더라구요. </div> <div><span style="font-size:9pt;line-height:1.5;">dlc를 환불하려 보니, 낱개로 환불신청은 불가하며 주문이 통째로 환불되더라구요</span></div> <div>환불신청하고, 어크4와 시즌패스를 구매한 후, 영웅전설도 사려고 보니 전날 50%할인이 30%할인으로 줄어들었습니다</div> <div><br></div> <div>그래서 바로 메일을 보냈습니다. 영웅전설을 환불 목록에서 빼고 싶다고요.</div> <div>3일을 기다려서 마침내 온 답변은</div> <div><br></div> <div>----------------------------------------------------</div> <div><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">Hello, </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">A staff member has replied to your question: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">안녕하세요, </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">스팀 고객지원팀에 문의해 주셔서 감사합니다. </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">환불을 요청하고자 하시면 아래 링크로 가셔서 요청하실 수 있습니다: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="https://help.steampowered.com/" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">https://help.steampowered.com/</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">구매가 14일 안으로 그리고 플레이 시간이 2시간 넘지 않아야 환불 받을 수 있습니다. </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">주의: 승인된 환불 또는 지갑 자금은 귀하의 계정에 돌아오는 데 7일 걸릴 수 있습니다. 기존 결제 방식으로 환불이 불가능하면 Steam 지갑으로 환불이 진행될 것입니다. </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">6개월 안으로 구매된 제품에 환불 요청을 하실 수 있습니다. </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">환불 정책에 대한 자세한 정보를 위해 아래 링크를 참조해 주십시오: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="http://store.steampowered.com/steam_refunds/" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">http://store.steampowered.com/steam_refunds/</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">환불 요청하는 자세한 과정: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">자주 묻는 질문과 답: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">https://support.steampowered.com/kb_article.php?ref=4873-QOSK-5126</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">선물에 대한 질문과 답: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="https://support.steampowered.com/kb_article.php?ref=6643-QEUV-0459" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">https://support.steampowered.com/kb_article.php?ref=6643-QEUV-0459</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">다른 문제가 있으시면 이 문의에 답변을 해 주십시오. </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">Anytime you wish you can view your question online: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="https://support.steampowered.com/view.php?ticketref=1839-EAHV-4562" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">https://support.steampowered.com/view.php?ticketref=1839-EAHV-4562</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">귀하의 질문에 대한 답변은 다음 링크에 있을 수 있습니다: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="https://support.steampowered.com/kb_search.php?searchwords=" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">https://support.steampowered.com/kb_search.php?searchwords=</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">Steam 토론에서 귀하의 문제에 해결책을 찾은 사용자들이 있을 수 있습니다: </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><a target="_blank" href="http://steamcommunity.com/discussions/forum/1/" target="_blank" style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;">http://steamcommunity.com/discussions/forum/1/</a><span style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"> </span><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"><br style="font-family:'돋움', Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif;"></div> <div><br></div> <div><br></div> <div><br></div> <div><br></div> <div><br></div> <div>네 그냥 '환불하는법 안내'가 왔습니다</div> <div><br></div> <div>읽지도 않고 그냥 '환불'이란 말에 복붙한거겠죠 분명</div> <div><br></div> <div>이런거 정말 지긋지긋합니다!! 몇일동안 기다렸는데 온 건 이런 쓰레기라니 거기다 또 질문하면</div> <div>또 쓰레기 복붙답변을 보내겠죠?</div> <div><br></div> <div>이 글을 쓰며 스팀을 확인해보니 그냥 환불시켜 버렸네요ㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋ</div> <div><br></div> <div>문의내용과 전혀 상관 없는 복붙답변 받으면 기분도 더럽고 정나미가 뚝떨어져버립니다 정말이지 짜증나요</div>
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