내년 1월에 이탈리아 베네치아를 가는데 호스텔 예약을 잡을때 베네치아가 아닌 그 옆의 섬 리도를 환불불가 가격으로 예약해버려서 취소문의메일을 보내려고 합니다
부킹닷컴에 전화도 해봤지만 안된다는 답을 받았구요..ㅜㅡㅜ
이 호스텔이 규정이 좀 빡센것 같아 가능한한 예의바르고 심금을 울려야 할 것 같은데 제 영어실력으로는 한없이 부족하네요
도와주시면 감사하겠습니다
hello. my name is ㅇㅇㅇㅇ
I'm writing this to ask you if you please could cancel my reservation
I already contacted Booking.com to ask them to call you for cancelling my reservation
but I got told it isn't possible
I was planning to go to Venice on upcoming January so I looked for hostel and I found Villa parco and I instantly made reservation with non-refundable condition(which is definitely my fault )
but afterwards I found out it is not in Venice but in Island next to Venice where I never thought of going to, and It would be hard to take a ship on the cold winter with heavy luggage also I have to go back to Venice with a ship again for night train in Santa Lucia station for Wien
those things wrote above would be really tough for me and take too much time and excessive money
그래서그런데 예약을 제발 취소하고 환불해주실 수는 없으신건가요?
다 저의 잘못으로 일어난 일이라는 것은 알고 있으나 저의 상황을 이해해주시고 도아주시면 감사하겠습니다
