<div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div>이집트 윈도우(17966250161)를 취소해야되는데 처음에 실수로 베네수엘라(11029707066)를 취소 요청했어요 ㅠㅠ</div> <div>주문기록 보니깐 그대로던데 하루 지나야 확인 가능한가요 ㅠㅠ?<br></div> <div> </div> <div> </div> <div> </div> <div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Thanks for contacting Microsoft Support, my name is Charmaine B. Please allow me a few moments while I review the information you provided.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">refund purchase</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Thanks for bringing this up, no worries, I got your back here, I can definitely check your account and here and see what we can about your request today. I'll make sure to get everything resolved for you today.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Do you mind me asking the reason why would you like a refund?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">upgrade to win10 pro</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Thank you for the information, so the reason why you want a refund is because you can't upgrade to Windows 10 pro, is that correct?<span class="Apple-converted-space"> </span><br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">no, I already have window 10 home</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">We truly understand what the reason, no worries, in this case, we will go ahead and process a refund for the charge on your account for the full amount of (<span class="text-caption text-weight-600 ng-binding" style="line-height:1.2307;font-weight:400;margin-top:0px;margin-bottom:0px;">4,598.00</span><span class="Apple-converted-space"> </span><span class="text-caption text-weight-600 ng-binding" style="line-height:1.2307;font-weight:400;margin-top:0px;margin-bottom:0px;">VEF</span>) for the<span class="Apple-converted-space"> </span><span class="text-caption text-weight-600 ng-binding" style="line-height:1.2307;font-weight:400;margin-top:0px;margin-bottom:0px;">Windows 10 Pro</span>. As a one time courtesy of Microsoft, we will go ahead and process your request, we can only process a refund once in a calendar year. Just in case you will request a refund in the future, we will need to refer you to developer of the game or to your bank to file a dispute. But rest assure that this transaction will be refunded back on your<span class="Apple-converted-space"> </span><span class="ng-scope"><span><span class="text-caption text-weight-600 ng-binding ng-scope" style="line-height:1.2307;font-weight:400;margin-top:0px;margin-bottom:0px;">VISA x2557</span></span></span></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Alright! Let me go ahead and process everything here, all you need to do is to sit back and relax, I will make the process quick and painless for you. One moment please.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">I request a refund to upgrade Windows</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">request order no is 11029707066</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Yes, no worries, I am currently processing the refund now. :)<span class="Apple-converted-space"> </span><br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Hi! Thank you for waiting, I have a good news for you, I was able to process everything here, and you don’t have to worry about it anymore. Rest assured that everything was taken care here on your account. Here’s your case number:<span class="Apple-converted-space"> </span><span class="srlabel ng-binding">1367754827</span></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">You can now check the changes on line:<a style="color:rgb(255,255,255);text-decoration:underline;background-color:transparent;" href="https://account.microsoft.com/" target="_blank">https://account.microsoft.com</a></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Just to give you a heads up, it will take 3-5 business days before it will reflect on your account, but still it depends on the clearing time of your bank when this amount will reflect on your bank statement. But rest assured that we already process the refund for the charge.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Will there be anything else that I can assist you with or like do just to make you smile today?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">nono</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">sorry</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">wrong order no</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">request order no is 17966250161</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Thanks.<span class="Apple-converted-space"> </span><br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">??</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">This is for Windows 10 Home<br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">17966250161<br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">yes</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Okay, just<span class="Apple-converted-space"> </span>to confirm, what would you like to return, the Pro or home?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">I request a refund to upgrade Windows 10 pro</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Thanks for confirming, so this is the order number for the Windows 10 Pro.<span class="Apple-converted-space"> </span><br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">11029707066<br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Right?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">um ... sorry I can't english very well</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">request order no is 17966250161</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">win home</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">No worries, I got you, again, I will process the return of this order number: 11029707066<span class="Apple-converted-space"> </span>since this is the one for the windows 10 pro.<span class="Apple-converted-space"> </span><br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Okay?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">The order number 17966250161 is for the windows 10 home, I will not return it since this is the one that you want to keep, right?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">I need 11029707066 return and 17966250161 refund</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Oh, so both of the, right?<span class="Apple-converted-space"> </span><br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">yes</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Okay. :)  I was able to process it.<span class="Apple-converted-space"> </span><br></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Again, the refund process will take 3-5 business days, okay?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">okay</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">You can check your Microsoft account after 24 hours/</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Will there be anything else that I can assist you with or like do just to make you smile today?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">sure</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">thank you</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">You are most welcome.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">I know you are in a hurry and I don’t want to waste of your time anymore but I just want to ensure that I have covered everything for you with your first contact with me. Before we end the chat session, I just want to confirm if I was able to resolve your concern?</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div class="text-align-right" style="text-align:right;"> <div class="message-text bubble-content bubble-right user-message-text" style="padding:12px;color:rgb(0,0,0);margin-right:0px;margin-left:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">okay</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Awesome! I will take that as a yes. :)</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">I will let you go now.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Happy Holidays. :D</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Thank you for letting us become a part of your Wonderful day. Thank you for letting me and the Microsoft Team provide you an excellent quality of service. Again my name is Charmaine, thank you for choosing Microsoft. It has been a pleasure working with you. Have a great day.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content agent-message-text" style="background:rgb(0,120,215);padding:12px;color:rgb(255,255,255);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Your Answer Tech Charmaine B has ended your chat session. Thanks for visiting Answer Desk.</div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"> <div class="card win-color-bg-10 ng-isolate-scope" style="padding:0px;border:3px solid rgb(230,230,230);background-color:rgb(242,242,242);"> <div class="card-header text-base win-color-bg-20 ng-scope" style="padding:8px 12px;line-height:1.3333;font-weight:600;margin-top:0px;margin-bottom:0px;background-color:rgb(230,230,230);"><span class="ng-binding">Chat ended</span></div> <div class="card-content" style="padding:12px;overflow:hidden;background-color:rgb(255,255,255);"><div class="container" style="width:412.81px;margin-right:auto;margin-left:auto;max-width:1600px;"> <div class="row" style="margin-right:-24px;margin-left:-24px;"> <div class="col-xs-18 col-xs-offset-3" style="width:345.6px;padding-right:24px;padding-left:24px;margin-left:57.59px;float:left;"><img class="person person-graphic person-small pull-left" style="padding:4px;border:1px dotted transparent;width:54px;height:54px;vertical-align:middle;float:left;display:block;" alt="Agent Image" src="https://az473962.vo.msecnd.net/agentimages/985157348458115.png" filesize="2049"><div class="spacer-12-top" style="margin-top:12px;"> <div class="text-body remove-bottom-margin" style="line-height:1.3333;font-weight:400;margin-top:0px;margin-bottom:24px;"><span class="text-base ng-binding ng-scope" style="line-height:1.3333;font-weight:600;margin-top:0px;margin-bottom:0px;">Charmaine B has left the chat</span></div> <div class="text-caption remove-bottom-margin ng-binding" style="line-height:1.2307;font-weight:400;margin-top:0px;margin-bottom:24px;">Microsoft Answer Tech</div></div></div></div></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"> <div class="card win-color-bg-10 ng-isolate-scope" style="padding:0px;border:3px solid rgb(230,230,230);background-color:rgb(242,242,242);"> <div class="card-header text-base win-color-bg-20 ng-scope" style="padding:8px 12px;line-height:1.3333;font-weight:600;margin-top:0px;margin-bottom:0px;background-color:rgb(230,230,230);"><span class="ng-binding">We appreciate your feedback</span></div> <div class="card-content" style="padding:12px;overflow:hidden;background-color:rgb(255,255,255);"><div class="support-survey ng-scope ng-isolate-scope"><section class="chat-overlay chat-survey" style="margin:auto;padding:0px;border:;width:458.68px;display:block;max-height:545px;max-width:100%;background-color:rgb(255,255,255);"><div class="ng-scope"> <div class="text-base text-align-center remove-bottom-margin ng-binding" style="text-align:center;line-height:1.3333;font-weight:600;margin-top:0px;margin-bottom:24px;">Thanks for your feedback!</div></div></section></div></div></div></div></div></div> <div> </div><div class="message spacer-32-top" style="margin-top:24px;"> <div class="ng-scope"> <div class="ng-scope"><div> <div class="message-text bubble-content virtual-agent-message-text" style="background:rgb(242,242,242);padding:12px;color:rgb(0,0,0);margin-right:48px;display:inline-block;"> <div class="text-align-left ng-binding ng-scope" style="text-align:left;">Thanks for contacting Microsoft support. Let me know if there's anything else I can do to help.</div></div></div></div></div></div>