<p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">지난주 20일 열한번도로 에서 물품을 구매하고 결제를 했죠</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">21일 대전HUB에 가있더라구요</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">그 후로 7일이 지나도 대전HUB..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">택배회사에선 가타부타 연락도 없고..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">대전HUB로 전화를 시도..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">안받아요..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">하루죙일 안받네요..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">고객센터로 전화..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원에게 상황파악해서 알려달라 하고 끊었죠..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">하루가 지났는데 연락이 없더라구요</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">그래서 다시 통화..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원은 상황파악해서 연락을 주겠다..고 한게 28일 오전..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">오후에도 전화가 안오길래 오후 5:30분쯤 전화..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"죄송하다 저희도 대전과 통화가 안된다..그리고 지금 퇴근시간이 다되어 연락이 힘들다..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">내일 오전에 다시 연락을 주시면 그동안 상황 파악해서 알려주겠다.."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">전화를 끊고 보니..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">내가 다시 전화를 하는건가? 그쪽이 알아서 연락을 주는게 아니고?;;</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">암튼요..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">오늘도 해는 떴고...</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">오전에 전화를 했죠..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"고객님 죄송합니다. 물품을 분실한것 같습니다...</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">정말 죄송합니다..."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">...</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">......</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">.........</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"아니..결제후 일주일이 넘게 연락도 안되고 연락도 없더니 이제와서 분실됐다고 얘기해주는거냐..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">....</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">......</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">생각해보니 상담원에게 화낼일을 아니라서..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"환불해주세요.."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"알겠습니다. 고객님 정말 죄송합니다. 빠른시일내에 환불처리 진행해드리겠습니다.</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">판매처와 얘기를 한후..어쩌구저쩌구..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">한 2주정도 걸릴것 같습니다. 고갱님..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">죄송합니다.."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">네?....</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">알겠습니다;;</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">전 물품을 주문한 열한번에 전화를 걸었죠</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"판매자와 통화를 하시는게 빠를듯 싶습니다. 호갱님"</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">전 판매자에게 통화를 했습니다.</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">.....</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">......</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">판매자 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"택배회사에서 환불을 받으시기로 한거죠?"</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"그건아니고 환불할거라고 얘기는 해놓은 상태고 어찌저찌 처리되겠죠.."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">판매자 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"결제를 다시 한번 해주세요"</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"네? 왜요??????"</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">판매자 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"저희가 다시 물품을 보내드리고 택배회사에서 환불을 받으세요"</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">....</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">......</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">싫다고 하고 통화종료후</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">다시 택배회사..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"이래저래 어쩌구 열한번 어쩌구</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">판매자 다시 결제 이딴소리 어쩌구저쩌구.."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">" 고갱님께서 여러번 전화를 주셔서 담당자에게 바로 연락이 갔습니다.</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">  </p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">  제가 본 상황중 제일 빠르게 처리 될듯 합니다."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">  (뭐 고마워 해야하는 건가...;;;)</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">  </p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">  그리고 저희쪽에서 판매자쪽에 금액을 전달하고 판매자쪽에서 고갱님에게 현금으로 돌려드리는겁니다."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"판매자는 반대로 얘기하던데요?"</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"> 뭔가 이상하긴했지만요..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"아닙니다. 고갱님 그렇지 않습니다. </p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"그래서 환불은 언제쯤?"</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"3주정도 걸립니다."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">ㅁ..무..뭐라구요?;;(살짝 폭발..)</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">아니 결제도 완료된 물품을 택배회사에서 잊어버리고 그걸 일주일 후에나 알려줘놓고</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">환불도 3주가 걸린다니 이게 무슨..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"아뇨 담당자에게 직접 환불접수가 되었으니 2주정도 걸릴겁니다."</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">(뉘앙스는 지금 굉장히 빨리처리되는 상황이다.. 라는 식의 느낌..)</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">........후.....</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원 왈 </p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"정말 죄송합니다. 정말 죄송합니다.고갱님..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"> </p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"> 다음주가 추석 연휴고..그래서 연휴가 지나서야 받으실수 있을것 같습니다...</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">나고 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"상담원께서 죄송할 일을 아니죠..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"> 그냥 제가 시기를 잘못골라 주문을 했네요..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"> 휴..알겠습니다...</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">상담원 왈</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">"정말 죄송합니다. 죄송합니다...</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">난 잘못한것도 없는데 물건도 제 손에 없고 돈도 3주나 기다려야 받고..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">이게 뭐죠...</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;">너덜너덜..</p> <p style="margin:0px;font-family:Gulim;line-height:14.399999618530273px;"><br></p>