<p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">** 이 게시판은 댓글이 달리면 게시물을 삭제할 수 없습니다. **<br style="margin:0px;padding:0px;">** 내용의 장기노출이 곤란한 경우 [수정]을 통해 내용을 변경하시기 바랍니다. **<br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"></p> <div style="text-align:left;"><img src="http://thimg.todayhumor.co.kr/upfile/201408/1407366422PX3i7Fr1.png" width="800" height="568" alt="스크린샷 2014-08-07 오전 7.45.09.png" class="chimg_photo" style="border:none;"></div> <p></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">검색을 통해서 a to z 클레임을 걸면 바로 처리가 된다는 정보를 얻고 진행을 했는데,</p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><span style="font-size:9pt;">스샷에서 보시는 것 처럼 저는 클레임을 걸 수 있는 메뉴 자체가 활성화 되지</span>않습니다.</p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">셀러와 아마존 측에 문의 메일은 넣어 둔 상태고,</p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">아마존으로부터 다음과 같은 답변을 받았는데요.</p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><span style="margin:0px;padding:0px;color:#333333;font-family:Arial, sans-serif;font-size:13px;line-height:18px;"> I'm glad to he</span><span style="margin:0px;padding:0px;color:#333333;font-family:Arial, sans-serif;font-size:13px;line-height:18px;">ar you wrote to nalidos28 about your order--that was the correct action to take. In my experience, sellers reply to customer e-mails within a few business days of receiving the message. We hold them to the same high customer service standards we set for ourselves. Before I take any action on the order, I want to give nalidos28 a chance to resolve this. </span><br style="margin:0px;padding:0px;color:#333333;font-family:Arial, sans-serif;font-size:13px;line-height:18px;"><span style="margin:0px;padding:0px;color:#333333;font-family:Arial, sans-serif;font-size:13px;line-height:18px;"> If you haven't heard back from the seller by August 8, you may qualify to submit an A-to-z Guarantee claim. More information and a link to file a claim is available here: </span><a target="_blank" href="http://www.amazon.com/gp/r.html?R=1HIPIX7JK97R&C=3GG4DES2VDURU&H=BEXSBCSAYQQU3OLO7RJO5VNGDFAA&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fa-to-z-guarantee%3Fref_%3Dpe_584750_33951330" target="_blank" style="margin:0px;padding:0px;color:#374273;font-family:Arial, sans-serif;font-size:13px;line-height:18px;"><br style="margin:0px;padding:0px;color:#333333;">http://www.amazon.com/a-to-z-guarantee</a><span style="margin:0px;padding:0px;color:#333333;font-family:Arial, sans-serif;font-size:13px;line-height:18px;"> </span></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">이 말은, </p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">1. 8일 까지 답변이 없으면 a-to-z 클레임을 활성화 시켜 준다는 말인가요?</p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">2. 검색을 해 보니 셀러로부터 복붙으로 답변이 오는 것 같은데 그렇게라도 답변이 와 버리면 아마존에 다시 환불 메일을 보내야 할까요?</p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;"><br style="margin:0px;padding:0px;"></p> <p style="margin:0px;padding:0px;font-family:Tahoma, '굴림', Gulim, AppleSDGothicNeo, AppleGothic;line-height:15px;">이른 아침이지만 답변 부탁드려 봅니다 :)</p>
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