<div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">Hello,</div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">Thank you for contacting the Guild Wars 2 Customer Support Team.</div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">After investigating your account access issue, I have determined that your account was compromised and accessed by an unauthorized third party. At this time, I’d like to give you a rundown on how accounts can be compromised and then outline some steps we can take to help you address the problem.</div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">Below is a list of the most common ways that accounts become compromised. It is possible that more than one of these applies to your account:</div> <ul type="disc" style="margin:10px 0px 15px 30px;padding-left:15px;list-style-type:disc;"><li type="disc" style="margin:10px 0px;line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">Access to your e-mail account has become compromised.</li> <li type="disc" style="margin:10px 0px;line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">Through use of a phishing e-mail, someone has gained access to your account credentials or personal information. For more information on phishing and how to protect yourself from it, please see this article: <a target="_blank" href="https://help.guildwars2.com/entries/27697693-Phishing" target="_blank">https://help.guildwars2.com/entries/27697693-Phishing</a>.</li> <li type="disc" style="margin:10px 0px;line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">Log-in credentials similar to those used for your Guild Wars 2 account previously became compromised through a different web or gaming service.</li> <li type="disc" style="margin:10px 0px;line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">You entered your log-in credentials on a computer running malicious software.</li> <li type="disc" style="margin:10px 0px;line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">You willingly gave your login information to someone else, for example, through account sharing.</li></ul><div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">Please keep in mind that if you have malicious software on your computer, or if your e-mail address is compromised, your Guild Wars 2 account may be the least of your concerns.</div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">Please take the following steps to secure your account:</div> <ol type="1" style="margin:10px 0px 15px 30px;padding-left:15px;list-style-type:decimal;"><li type="1" style="margin:10px 0px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">Scan your computer with a virus and/or malware scanner. For more information about how to secure your computer from malware, please see our guide to security software here: <a target="_blank" href="https://help.guildwars2.com/entries/97399393-Security-Software" target="_blank">https://help.guildwars2.com/entries/97399393-Security-Software</a>.</li> <li type="1" style="margin:10px 0px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">Secure your e-mail account by immediately changing the password to a new, unique password you have never used before on any other account or website. For help on choosing a good password, please see this article: <a target="_blank" href="https://help.guildwars2.com/entries/70455643-Choosing-a-Unique-Password" target="_blank">https://help.guildwars2.com/entries/70455643-Choosing-a-Unique-Password</a>. Additionally, if your e-mail providers offers two-factor authentication, please consider using this feature for added security.</li> <li type="1" style="margin:10px 0px;font-family:'Lucida Sans Unicode', 'Lucida Grande', tahoma, Verdana, sans-serif;font-size:14px;">Finally, please review our full article on Guild Wars 2 Account Security, located here: <a target="_blank" href="https://help.guildwars2.com/entries/66122673-Guild-Wars-2-Account-Security" target="_blank">https://help.guildwars2.com/entries/66122673-Guild-Wars-2-Account-Security</a>. </li></ol><div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">Once you have taken these steps in the order they are listed, reply to this e-mail with a brief outline of what steps you took. For example, let us know what virus scanner you used, what the results were when you ran the scan, and confirm that you are using a completely unique password for your e-mail account that you have not used anywhere else. At that point, we will take the necessary steps to get you back into the game.</div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">We look forward to hearing from you.</div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">Regards,</div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">GM Nalu<br> Guild Wars 2 Support Team<br><a target="_blank" href="http://support.guildwars2.com/" target="_blank">http://support.guildwars2.com/</a></div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;"> </div> <div style="margin:15px 0px;color:rgb(43,46,47);line-height:22px;font-family:'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif;font-size:14px;">제가 영어는 문외한이라... 부탁드립니다 능력자 분들 ㅠㅠ</div>
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#1
슬픔이 그대의 삶으로 밀려와 마음을 흔들고
소중한 것들을 쓸어가 버릴 때면
그대 가슴에 대고 다만 말하라,
‘이것 또한 지나가리라’
행운이 그대에게 미소 짓고
기쁨과 환희로 가득할 때
근심없는 날들이 스쳐갈 때면
세속적인 것들에만 의존하지 않도록
이 진실을 조용히 가슴에 새기라
‘이것 또한 지나가리라’
이것 또한 지나가리라...
#2
힘 없는 정의는 무능이고,
정의 없는 힘은 폭력이다.
- 최영의(崔永宜)
#3
죽음 앞에선 모든게변해
자기가 죽게될 날짜를 알게되면 삶이 완전히 변하고말지. 상상할수있겠나?
누군가 방에들어와 자네가 곧 죽게 될 것이라는 말을 들었을때의 느낌을?
갑자기 모든게 달라지고,모든게 달라보이고, 하찮은 물 한컵이나,공원에서의 산책도 소중해지지.
대부분의 사람들은 자신이 언제죽을지 모른다는 행복을 누리며 살지.
하지만 정말 아이러니 한것은 그것때문에 삶을 감사하게 생각하지 못한다는 것이야.
물 한컵 마신다는게, 얼마나 감사한건줄 모르는거야.
- Saw -
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