<div><br></div> <div>안녕하세요~</div> <div>짧지 않은 직구 경험 중 이런 적은 처음이라 어쩔줄을 모르겠습니다.</div> <div>여러분의 조언을 구합니다</div> <div><br></div> <div><br></div> <div><br></div> <div> <div style="text-align:left;"><img src="http://thimg.todayhumor.co.kr/upfile/201508/1438674096ZPUmsccnXti.png" width="800" height="659" alt="fedex tracking info (1).png" class="chimg_photo" style="border:none;"></div><br></div> <div><br></div> <div><br></div> <div><br></div> <div>ruelala.com에서 배대지로 상품을 주문했습니다.</div> <div><br></div> <div>제품은 F<span style="line-height:16.3636360168457px;font-size:9pt;">edex smart post로 배송이 되었구요</span></div> <div>보시다시피 한달동안 "in transit"으로 팬딩되어있습니다.</div> <div>"in transit"이면 아직 USPS에게 패키지가 전달되지 않은 상태라고 하더라구요.</div> <div><br></div> <div><span style="line-height:16.3636360168457px;">F</span><span style="font-size:9pt;line-height:16.3636360168457px;">edex에 전화 해 보았지만 그들은 제품을 추적할 수 없으니 shipper에게 다시 연락하라고 합니다.</span></div> <div><span style="font-size:9pt;line-height:16.3636360168457px;">shipper인 ruelala.com에 문의를 해 보니 </span></div> <div><span style="font-size:9pt;line-height:16.3636360168457px;">'너의 받는 주소가 freight forwarder의 주소라 우린 추적할 수 없어, 너의 </span><span style="line-height:16.3636360168457px;font-size:9pt;">freight forwarder에게 클레임을 해야지 나는 해결에 줄 수 없어!' 라고 하네요.</span></div> <div><span style="line-height:16.3636360168457px;font-size:9pt;"><br></span></div> <div><span style="line-height:16.3636360168457px;font-size:9pt;">아래는 ruelala.com으로 부터 받은 메일 내용입니다.</span></div> <div><span style="line-height:16.3636360168457px;font-size:9pt;"><br></span></div> <div><span style="line-height:16.3636360168457px;font-size:9pt;"><br></span></div> <div><span style="line-height:16.3636360168457px;font-size:9pt;"><br></span></div> <div> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><font size="2" face="Tahoma, Verdana">I'm so sorry that your blazer hasn't found its way to you. I took a peek, and it looks like the address on file is to a freight forwarding service that ships goods internationally. Because the shipping address is not a physical address, we're unable to research what may have happened to the package after the postal service delivered it.</font></p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><font size="2" face="Tahoma, Verdana"> </font></p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><font size="2" face="Tahoma, Verdana">You may wish to reach out to your freight forwarder and see if they can locate the delivered package for you. We're so sorry for any inconvenience. To avoid occurrences as this in the future, it's best to ship to a physical address so that we may assist if your package doesn't find its way to you.</font></p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><font size="2" face="Tahoma, Verdana"><br></font></p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><font size="2" face="Tahoma, Verdana"> </font></p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><span style="font-family:'굴림';font-size:12px;line-height:16.3636360168457px;"><br></span></p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><span style="font-family:'굴림';font-size:12px;line-height:16.3636360168457px;">배대지에서는 상품을 받지 못했으니 자기네도 알 수 없다고 하구요.</span></p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><span style="font-family:'굴림';font-size:12px;line-height:16.3636360168457px;">혹시 비슷한 문제를 겪으신 분들 계신가요ㅠㅠ??</span></p> <p style="margin-bottom:0px;margin-top:0px;">저는 누구에게 이 상황을 물어봐야 할까요??</p> <p style="margin-bottom:0px;margin-top:0px;font-family:Tahoma;font-size:small;line-height:normal;"><br></p></div>