Hi Kim, <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> Thank you for contacting Freshpair! </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> As per checking, we still have not received your return for order 103-9942622-6714646. </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> Once our warehouse team received your package, it will undergo scanning and inspection for 1-2 weeks. Afterwards, we will proceed with the refund as we do not do traditional exchanges anymore. </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> A separate email notification will be sent with the details about your return and refund. </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> If there are additional questions and clarifications, please feel free to inform us. </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> Best,<br> Roy </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;">방금 아마존 라이브 채팅으로 환불요청을 했는데요</div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;">판매자가 금방 답장 이메일이 왔네요</div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;">그런데 번역기로 마디마디 나눠서 읽어봐도 무슨 말인지 잘 모르겠어요ㅠㅠ</div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;">하아...제가 보낸 반송 물품을 아직도 못받았다는 말인건가요?</div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;"> </div> <div style="color:rgb(43,46,47);line-height:22px;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;">능력자님들 해석 좀 해주세요ㅠㅠ</div>
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