Your request (#8703456) has been received, and will be reviewed by our support team. To review the status of your request and add additional comments, follow the link below.

http://support.rockstargames.com/hc/requests/8703456

You will need to log onto Social Club, Rockstar’s free community service which offers access to special in-game bonuses and exclusive online features, or create a new Social Club account. You can also respond directly to this email and your comments will be added to the ticket.

In the meantime, please check out the following pages from our knowledge base of commonly reported problems (www.rockstargames.com/support), which may resolve the issue or answer your question:

Grand Theft Auto V Knowledge Base: https://support.rockstargames.com/hc/categories/200013306
Grand Theft Auto V PC Troubleshooting: https://support.rockstargames.com/hc/articles/205778987 
Required Drivers for Grand Theft Auto V PC: https://support.rockstargames.com/hc/articles/205407407 
Grand Theft Auto V Social Club Launcher Error Troubleshooting: https://support.rockstargames.com/hc/articles/204075496 
Grand Theft Auto V Character Transfer Help: https://support.rockstargames.com/hc/articles/202892778 
Grand Theft Auto V Title Update Information (Recent Fixes): https://support.rockstargames.com/hc/sections/200102328 
GTA Online Connection Troubleshooting: https://support.rockstargames.com/hc/articles/200525767