<span style="color:#2b2e2f;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;line-height:22px;">We have already been in contact with the customer they will not receive a refund for the damaged TV until FedEx picks up the TV and returns it to us. We have FedEx scheduled to pick up the TV on Tuesday. They need to make sure FedEx gets the item. We have FedEx go out to their location multiply times to get the item and they are never there.</span> <div><span style="color:#2b2e2f;font-family:'Lucida Grande', 'Lucida Sans Unicode', 'Lucida Sans', Verdana, Tahoma, sans-serif;font-size:14px;line-height:22px;"><br></span></div> <div><font color="#2b2e2f" face="Lucida Grande, Lucida Sans Unicode, Lucida Sans, Verdana, Tahoma, sans-serif"><span style="font-size:14px;line-height:22px;">판매자한테 메일이 이렇게 왔습니다. 화요일에 페덱스를 보내서 회수해 간다는 말 맞나요? 번역기를 돌리면 많이 이상하게 나와서 정확한 뜻을 모르겠네요. 능력자분들 도와 주시면 감사하겠습니다</span></font></div>