<p style="margin-top: 7px; margin-bottom: 7px; font-family: NanumGothic, Dotum, AppleGothic, sans-serif; line-height: 19px"><font color="#555555" face="Nanum Gothic, 돋움, dotum, AppleGothic, Helvetica, Arial, sans-serif"><span style="font-size: 11px; line-height: 22px; white-space: pre"><b>얼마전에 배송번호 추적안된다고 메일을 보내니</b></span></font></p> <div style="font-size: small; width: 1566px; font-family: Arial"><font face="Tahoma"><font size="2"><font size="2"><font face="Arial, Helvetica, sans-serif"> <p style="margin: 0px; padding: 0px; line-height: 1.5"><font face="Tahoma, Verdana">August 31, 2013 / Incident ID Number - 2032114</font></p></font> <p style="margin: 0px; padding: 0px; line-height: 1.5"> </p></font></font></font></div> <div style="font-size: small; width: 1566px; font-family: Arial"><font size="2"><font face="Tahoma"><font size="2"></font></font></font> <p style="margin: 0px; padding: 0px; line-height: 1.5">Dear Minhyouk,</p> <p style="margin: 0px; padding: 0px; line-height: 1.5"> </p> <p style="margin: 0px; padding: 0px; line-height: 1.5">Thank you for contacting PlumStruck.</p> <p style="margin: 0px; padding: 0px; line-height: 1.5"> </p></div> <div style="font-size: small; width: 1566px; font-family: Arial"><font size="2"><font face="Tahoma"><font size="2"></font></font></font> <p style="margin: 0px; padding: 0px; line-height: 1.5">I appreciate your informing us that you have not received your order. After reviewing the tracking information, it appears your order has been lost in transit. I apologize for any inconvenience this may cause.</p> <p style="margin: 0px; padding: 0px; line-height: 1.5"> </p> <p style="margin: 0px; padding: 0px; line-height: 1.5">A credit in the amount of $65.99 has been processed to the original method of payment for order number 111-4648019-1003400 on 8/31/13. Although processing time may vary, the typical time for a credit to appear is 3 to 4 business days after it has been submitted.</p> <p style="margin: 0px; padding: 0px; line-height: 1.5"> </p> <p style="margin: 0px; padding: 0px; line-height: 1.5">Please advise if you would like me to recharge this amount by submitting your replacement order now or if you would like me to wait the 3 to 4 business days for the credit to finish processing.</p></div> <div style="font-size: small; width: 1566px; font-family: Arial"><font size="2"><font face="Tahoma"><font size="2"> <font face="Tahoma, Verdana" size="2"> <p style="margin: 0px; padding: 0px; line-height: 1.5">If you have any additional questions, please feel free to contact me directly by replying to this email.</p> <p style="margin: 0px; padding: 0px; line-height: 1.5"> </p> <p style="margin: 0px; padding: 0px; line-height: 1.5">Sincerely,</p></font></font></font></font></div> <div style="width: 1566px"><font><font><pre style="font-size: small; font-family: Arial"> </pre> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5">Robin H</p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5">Customer Care Specialist</p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5">PlumStruck</p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5"> </p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5"> </p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5">Your Incident ID Number - 2032114</p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5"><br /></p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5"><br /></p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5">이런메일이 와있었습니다 그런데 늦게 메일을 봐서 재결제 버튼을 누르지 못했더니 아마존에서 이렇게 메일이 왔습니다</p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5"><br /></p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5"><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Hello,</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">We're writing to let you know we processed your refund of KRW78,414 for your Order 111-4648019-1003400 from PlumStruck.</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">This refund is for the following item(s):</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Item: Great Northern Popcorn 2-1/2-Ounce Red Tabletop Retro Style Compact Popcorn Popper Machine with Removable Tray</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Quantity: 1</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">ASIN: B002Y4ZG7W</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Reason for refund: Account adjustment</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Here's the breakdown of your refund for this item:</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Item Refund: KRW71,950</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Item Tax Refund: KRW6,464</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">We'll apply your refund to the following payment method(s):</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Visa Credit Card [expiring on 6/2015]: KRW78,414</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">We've processed a refund for the above order in the amount of KRW78,414. The refund should appear on your account in 2-3 days if issued to a credit card.</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Refunds issued to a bank account typically take 7-10 days to reflect on the account balance.</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Have questions about our refund policy?</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Visit our Help section for more information:</span><br /><br /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">We look forward to seeing you again soon.</span><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><br style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px" /><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px">Sincerely,</span></p> <p style="font-size: small; font-family: Arial; margin: 0px; padding: 0px; line-height: 1.5"><span style="font-family: 돋움, Dotum, Helvetica, 'Apple SD Gothic Neo', sans-serif; font-size: 12px; line-height: 18px"><br /></span></p> <p style="margin: 0px; padding: 0px"><font face="돋움, Dotum, Helvetica, Apple SD Gothic Neo, sans-serif">아마존에서 환불 해준다고 메일이 왔는데 배송대행 업체에서는 입고 됬다고 결재하라고 문자가 왔네여 위에 메일에서 환불해 준다는거 맞죠?</font></p> <p style="margin: 0px; padding: 0px"><font face="돋움, Dotum, Helvetica, Apple SD Gothic Neo, sans-serif">도와주세여 형 누나들 ㅠ</font></p></font></font></div>